Frequently Asked Questions

General Questions

Q: What is Celandine Wood Animal Rescue?
A: Celandine Wood Animal Rescue is an animal charity dedicated to rescuing, rehabilitating, and rehoming animals in need. We focus on providing loving care and finding forever homes for abandoned, neglected, or injured animals.

Q: Where are you located?
A: We are located in Heswall, Wirral and Wrexham, Wales. Please check our website or contact us for detailed directions.

Q: What types of animals do you rescue?
A: We rescue various animals, including domestic or farm animals and wildlife. If you’re curious about a specific type of animal, feel free to reach out.

Q: Do you euthanise unwanted animals or injured wildlife?
A: At Celandine Wood Animal Rescue, we believe every animal has a right to life. We strive to provide care for all animals, and euthanasia is considered only as a last resort to alleviate suffering.

Q: Can I visit your shelter to see a dog or a cat?

A: Visitations can only be accepted if they are scheduled through a meet-and-greet appointment as part of the adoption application process.

Adoption

Q: How can I adopt an animal?
A: To adopt, please visit our “Adopt” page and complete the online application form. After reviewing your application, we will contact you to schedule a meet-and-greet with the animal you’re interested in.

Q: What is the adoption fee?
A: Adoption fees vary based on the animal’s circumstances and help cover the cost of vaccinations, spaying/neutering, microchipping, and other medical or routine care provided during their time with us. 

Q: Can I return an adopted animal?
A: While we strive to make perfect matches, we understand that circumstances change. If the adopter is unable to keep the adopted animal, we will reclaim the pet at no charge.

Q: Can I adopt if I live outside your area?
A: Yes, but adopters outside our area must arrange their own transportation. We aim to ensure every animal goes to a safe and loving home.

Q: Can I adopt if I am renting?
A: Yes, but we’ll need written permission from your landlord confirming that pets are permitted at the property.

Q: What should I do if I have questions after I adopt an animal from CWAR?
A: We strive to provide the best possible support to all our adopters and animals and will follow up regularly after the adoption.

Volunteering & Donations

Q: How can I volunteer?
A: We’re always looking for passionate volunteers! Visit our Volunteering section to learn about available opportunities. To get in touch, fill out the enquiry form.

Q: What kind of donations do you accept?
A: We gratefully accept monetary donations via PayPal, Bank Transfer, GoFundMe, or collection buckets, pet food, toys, bedding, cleaning supplies, and other essential items. Check our “Wishlist” page for specific needs.

Q: Can you claim Gift Aid?
A: Not yet but we are in the process of preparing an application for the registered charity.

Q: Can I donate online?
A: Yes, you can donate securely via a bank transfer or PayPal. Every contribution helps us save more lives.

Animal Rescue and Support

Q: What should I do if I find a stray animal?
A: If you find a stray animal, please arrange for it to be scanned via the Scan Angel website first. If this is not an emergency, you can contact us via the Enquiry form. Please provide as much information as possible. We have a high influx of surrendered or stray animals and usually are completely full, but we can accept animals on the waiting list.

Q: What should I do if I find an animal in distress?

A: Please ring Medivet Heswall.

Q: Can I report animal abuse to you?
A: No. If you suspect animal abuse or neglect, please report it to RSPCA.